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Terms & Conditions

This page sets out the terms and conditions on which we sell products via our Website to you, the consumer and the terms and conditions you as the consumer will be bound to if you choose to continue to use our Website.

If you choose not to accept these terms and conditions, please do not access our Website, if you choose to access our Website then you are agreeing to abide to our Terms and Conditions at all times.


Whilst every care is taken, there may from time to time be inaccurate information or a mistake on our website relating to pricing or stock availability. Oz Box Australia will endeavour to keep this information as accurate as possible and should this occur will provide a reasonable explanation to you the consumer so an agreeable outcome can be met.

A purchase from you the consumer is not agreed/accepted until the order and payment have been processed and a confirmation sent to you. If there has been a pricing or stock issue, we may choose to not fill the order. You will be given an option or can choose to receive a full refund which will be processed as soon as practicable.


This site and its contents are provided solely for personal, non-commercial use and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal, non-commercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.



When you purchase something from our Website, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.


To make a purchase, you will be asked to supply:

  • Your full name;
  • Your credit card number;
  • The expiration date of your credit card;
  • The security code on the back of your credit card; and
  • Your billing address.

All purchases must be paid in full before goods can be collected or shipped. You agree to pay the listed price stated on the website (subject to the poviso above, in the case of errors or omissions) as well as any shipping costs (if applicable) once shipping rate is calculated.

We shall process all payments immediately through a third-party service. We use the payment gateway – Square Reader.

We are not responsible for the safety of your billing information that is collected by third party services.

You, as a result of this, represent & warrant that:

  • you have the legal right to use the payment method(s) in connection with any Purchase; and that
  • the information you supply to us is accurate and complete.

We reserve the right to cancel or refuse your order at any time for reasons including, but not limited to, product or service availability, error(s) in your order, or for any other purpose.

We have the right to cancel or refuse your order if fraud or an unauthorised or illegal transaction is suspected. If fraud or an unauthorised or illegal transaction is suspected, we have the right to contact law enforcement to report the above actions and to provide your information.


We offer cancellations in some circumstances. If you would like to cancel your order, please call or email us using our website enquiry form. We reserve the right to refuse cancellation


Oz Box Australia through Square Reader accepts the following payment options for purchases of Goods:

Visa credit/debit card Mastercard credit/debit card

In making a payment you warrant to us that you have read and agreed to the terms of any third party gateway or processor which is available on his website.

These services are offered by third parties and are made available on our website as a convenience only. We will not be responsible for any issues, loss or damage arising out of these facilities.


If you would like to inquire about refunds, please contact us directly using our website contact form.


We will do everything possible to make you a happy customer …

  • Oz Box Australia is committed to honouring its obligations under law and providing you with an appropriate remedy
  • Our goods come with guarantees that cannot be excluded under the Australian Consumer Law
  • You are entitled to a replacement or refund for a major failure.


  • Please inspect the packaging of your item(s) when they arrive, if you notice any damage, please contact us within 5 days of receiving the item.


  • To check a shipping price simply follow these steps;

Select the item you are interested in and click “Buy Now, choose any options it may offer then click “Add to Cart”. After you add it to your cart it will ask for the state you are located in and your post code and will provide you with an accurate shipping quote linked directly to our couriers. You will be given the option of choosing a service with or without transit warranty

  • Our shipping costs quoted cover most destinations all over Australia. If you live in a remote location then additional shipping costs may apply
  • Orders are processed fast, most within 48 – 72 hours providing items are in stock.
  • Deliveries are sent during normal business hours, Monday to Friday and can take between 2 and 10 days to receive, pending on location.
  • Purchases made on weekends and public holidays will be processed on the next business day
  • A tracking email will be sent to you once your item has been booked with the courier for collection.
  • Authority to leave the item at the front door or driveway is usually given as to avoid any delays with re delivery should no one be home at the time of delivery. Oz Box Australia cannot be held responsible if the freight goes missing from your property after the delivery has been made.
  • It is important to note that the estimated delivery date provided can change due to unforeseen circumstances, like breakdowns, traffic, time constraints or time critical freight getting preference.
  • Providing delivery windows and calling ahead prior to delivery is not a service that the couriers offer, there are just too many variables that can change during the day.


This Website may contain hyperlinks to websites operated by parties other than us. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such sites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download is free of viruses, worms, defects, trojan horses, and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on those websites, or any association with their operators.


In no event shall Oz Box Australia nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of, or inability to access or use the Website;
  • any conduct or content of any third party, on the Website;
  • any content obtained from the Website;
  • unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, negligence or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.


This website contains material which is owned by or licensed to us, including, without limitation, all logos, designs, text, graphics, pictures, information, data, software, sound files, other files and the selection and arrangement thereof (collectively, “Content”), are the proprietary property of Oz Box Australia and are either registered trademarks in Australia and, or other countries.

Other logos, product and company names mentioned herein may be the trademarks of their respective owners. We are not responsible for content on websites operated by parties other than us.


Unless specifically noted, this website and its content are provided on an “as is” basis without warranties of any kind, either expressed or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that you use this site at your own risk and that Oz Box Australia shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site. Warranties and return rights concerning Oz Box Australia products are governed by terms provided here and by applicable law.

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